FAQ & GLOSSARY
Resources & FAQ
Answers on specifying a part, and common questions about screw conveyors and food grade augers.
GLOSSARY
Auger & Screw Flight Terminology
Pitch, hand of rotation, bridging and the rest of the language used to specify a part.
Frequently Asked Questions
What's the difference between a screw flight and a screw conveyor?
The screw flight is the helical blade that moves the product. The screw conveyor is the whole assembly: flight, shaft, trough, drive.
How long does a custom auger take?
Average lead time is 14 days from confirmed order.
If a line is down, tell us at the first call. We turn around breakdown work in 48hrs, subject to a priority fee and the complexity of the auger.
Do you offer breakdown support?
Yes. A stopped packaging line costs more per hour than the part does, so urgent replacement work goes to the front of the queue. 48-hour turnaround, subject to a priority fee and the complexity of the auger.
Can you replicate an existing auger?
Yes, and it’s a large part of what we do.
Send us the worn part, or a technical drawing of it. While we’re at it, we can often make improvements to the current design.
Where are you located and do you ship nationally?
We’re in the Southern Highlands of New South Wales, and we ship Australia-wide.
Most of our work is in New South Wales and Victoria, but distance isn’t a constraint. Everything is made here and freighted out.
Do I need a drawing before I get in touch?
No. Most jobs start with a product that won’t behave and a rough idea of throughput.
If you know what you’re moving and how fast, that’s enough to start a conversation.
What makes an auger food grade?
Finish is specified per job. We manufacture augers from 9mm to 300mm in 304, 316, 2205 duplex and 253 MA stainless, and any carbon steel, finished to the level the application requires, from a standard agricultural finish through to a smooth, crevice-free sanitary finish for food contact applications.
Where a hygienic finish is specified, the objective is a surface with nowhere for product or bacteria to lodge, and a flight-to-shaft junction that cleans down properly.
Tell us what you’re moving, your clean-down regime, and any standard your plant works to. We’ll confirm the material and finish before you order.
How a job runs
Five Steps, Start To Delivery
If you’re down and need something urgently, say so at the first call. We turn around breakdown work in 48hrs, subject to a priority fee and the complexity of the auger.
Get in touch
Call, or send the details through the quote form.
Design Consultation
We work out what the job actually needs.
Quote
Fixed price, confirmed lead time.
Manufacture
Average lead time is 14 days.
Delivery
Packed and shipped nationally.